Frequently Asked Questions
- Standard Rate
- Cancellation Policies
- Privacy Policy
- Content Guidelines
- About Travel Tips & Picks Marketplace Standards
- About Listing Types
- Benefits of Listing Your Property with Travel Tips & Picks
- About Tip Types
- Resource Center
- Standard Rate
- The Standard Rate has 6 fields. Below is an explanation of how to use.
Weekday Rate (Su/Th) - This is the nightly rate guests are charged when staying from Sunday night through Thursday night.
Weekend Rate (Fr/Sa) - This is the nightly rate guests are charged when staying from Friday and Saturday nights.
Discount Days - The number of days prior to check-in when booking is made for any discount to be applied. For example, if this values is 14 and the guest books 5 days before check-in the discount would apply because the booking date is less than 14 days from check-in. The Discount (%) is used to calculate the discount on the nightly rate only. Cleaning Fee, Taxes and Guest Service fees do not have the discount (%) applied to them.
Discount (%) - The discount applied to the nightly rate when booking within Discount Days from check-in.
Max Stay - The maximum number of nights a guest may book.
Min Stay - The minimum number of nights a guest may book.
- Cancellation Policies
- Booking Agents have several options for cancellation policies:
Flexible - Guests can cancel until 24 hours before check-in for a full refund, and the booking agent will not be be paid.
If the guest cancels after that, the booking agent will be paid for each night they stay, plus 1 additional night.
Moderate - Guests can cancel until 5 days before check-in for a full refund.
If guest cancels after that, the booking agent will be paid for each night they stay, plus 1 additional night, plus 50% for all unspent nights.
Firm - To receive a full refund, guests must cancel at least 30 days before check-in. Guests can also get a full refund within 48 hours of booking if the cancellation occurs at least 17 days before check-in.
If the guest cancels between 7 and 30 days before check-in, the booking agent will be paid 50% for all nights.
If the guest cancels less than 7 days before check-in, the booking agent will be paid 100% for all nights.
Strict - To receive a full refund, guests must cancel within 48 hours of booking and the cancellation must occur at least 14 days before check-in.
If guest cancels between 7 and 14 days before check-in, the booking agent woll be paid 50% for all nights. If guest cancels after that, the booking agent will be paid 100% for all nights.
- Privacy Policy
- Last Updated: April 22, 2022
Travel Tips & Picks, LLC. (“we” or “us”) values you as our customer and recognizes that privacy is important to you. This Privacy Statement explains how we collect, use, and disclose data when you use our platform and associated services, your rights in determining what we do with the information that we collect or hold about you and tells you how to contact us.
Privacy Statement Summary
This is a summary of our Privacy Statement. To review our Privacy Statement in full, please scroll down.
What does this Privacy Statement cover?
This Privacy Statement is designed to describe:
· How and what type of personal information we collect and use
· When and with whom we share your personal information
· What choices you can make about how we collect, use, and share your personal information
· How you can access and update your information.
What personal information do we collect and use, and how do we collect it?
We collect personal information when:
· You give us the information
· We collect it automatically
· We receive it from others
When you create an account on one of our sites, sign up to receive offers or information, or make a booking using our platform, you give us your personal information. We also collect such information through automated technology such as cookies placed on your browser, with your consent where applicable, when you visit our sites or download and use our Apps. We also receive information from affiliated companies within Travel Tips & Picks, as well as business partners and other third-parties, which help us improve our platform and associated
tools and services, update and maintain accurate records, potentially detect and
investigate fraud, and more effectively market our services.
How is your personal information shared?
Your personal information may be shared to help you book your travel and/or vacation, assist with your travel and/or vacation stay, communicate with you (including when we send information on products and services or enable you to communicate with travel providers and/or property owners), and comply with the law. The Privacy Statement below details how personal information is shared.
What are your rights and choices?
You can exercise your data protection rights in various ways. For example, you can opt out of
marketing by clicking the “unsubscribe” link in the emails, in your account as applicable, or contacting our customer service. Our Privacy Statement has more information about the options and data protection rights and choices available to you.
How to contact us
More information about our privacy practices is outlined below in our full Privacy Statement. You can also contact us as described in the “Contact Us” section below to ask questions about how we handle your personal information or make requests about your personal information.
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Privacy Statement
Categories of Personal Information We Collect
Mobile Apps
Use of Personal Information
Sharing of Personal Information
Your Rights and Choices
International Data Transfer
Privacy Shield
APEC Cross Border Privacy Rules System Participation
Security
Record Retention
Cookie Statement
Contact Us
Updates to Privacy Statement
Categories of Personal Information We Collect
When you use our platform, Apps, or associated tools or services, we may collect the following kinds of personal information from you as needed:
· Name, username, email address, telephone number, and home, business, and billing addresses (including street and postal code)
· Government issued Identification required for booking or identity verification, such as driver’s license, government redress numbers, and country of residence (for travel insurance purposes), and for vacation property owners, tax identification number,
· Payment information such as payment card number, expiration date, billing address, and financial account number
· Travel-related preferences and requests such as favorite destination and accommodation types, and special dietary and accessibility needs, as available
· Loyalty program and membership information
· Birth date and gender
· Geolocation
· Images (including facial photographs), videos, and other recordings
· Social media account ID and other publicly available information
· Communications with us (such as recordings of calls with customer service representatives for quality assurance and training purposes)
· Searches you conduct, transactions, and other interactions with you on our online services and Apps
· Other communications that occur through the platform among partners and travelers,
and in-group chat and traveler-collaboration tools
· The searches and transactions conducted through the platform
· Data you give us about other people, such as your travel companions or others for whom you are making a booking
· Information we receive about you from other Travel Tips & Picks companies and third parties such as our business and affiliate partners and authorized service providers which may include updated contact information, demographic information, interests, and purchase history, which we may add to your account or profile and use for market research and analysis
When you install any of our apps or use our platform, we automatically collect the following types of information from your device:
· IP address
· Device type
· Unique device identification numbers
· Internet browser-type (such as Firefox, Safari, Chrome, and Internet Explorer)
· Internet Service Provider
· Operating System
· Mobile carrier
· How your device has interacted with our online services, including the pages accessed, links clicked, trips viewed, and features used, along with associated dates and times
· Details of any referring website or exit pages, as well as general geographic location (such as at the country or city-level)
Our Cookie Statement section, included below in this Privacy Statement, further explains how we use cookies and similar tracking technology.
Mobile Apps
When you download and use any of our mobile apps, we collect certain technical information from your device to enable the app to work properly and as otherwise described in this Privacy Statement. That technical information includes:
· Device and telephone connectivity information such as your carrier, network type, network operator, subscriber identity module ("SIM") operator, and SIM country
· Operating system and version
· Device model
· Performance and data usage
· Usage data, such as dates and times the app accesses our servers, the features and links clicked in the app, searches, transactions, and the data and files downloaded to the app
· Device settings selected or enabled, such as Wi-Fi, Global Positioning System ("GPS"), and Bluetooth (which may be used for location services, subject to your permission as explained below)
· Mobile device settings
· Other technical information such as app name, type, and version as needed to provide
you with services
Permissions for Location-Based Services:
Depending on your device’s settings and permissions and your choice to participate in certain programs, we may collect the location of your device by using GPS signals, cell phone towers, Wi-Fi signals, Bluetooth or other technologies. We will collect this information, if you opt in through the app or other program (either during your initial login or later) to enable certain location-based services available within the app (for example, locating available lodging closest to you). To disable location capabilities of the app, you can log off or change your mobile device’s settings.
Use of Personal Information
We use your personal information for various purposes described below, which depend on the site you visit or the app you use.
Your Use of Online Sites, Apps, and Services:
· Book the requested travel or enable vacation property booking
· Provide services related to the booking and/or account
· Create, maintain, and update user accounts on our platform and authenticate you as a user
· Maintain your search and travel history, accommodation and travel preferences, and similar information about your use of Travel Tips & Picks’s platform and services, and as otherwise described in this Privacy Statement
· Enable and facilitate acceptance and processing of payments, coupons, and other transactions
· Administer loyalty and rewards programs
· Collect and enable booking-related reviews
· Help you to use our services faster and easier through features like the ability to sign-in using your account within the online services and sites of some of the Travel Tips & Picks companies
Communications and Marketing:
· Respond to your questions, requests for information, and process information choices
· Enable communication between you and the travel supplier like hotels and vacation property owners
· Contact you (such as by text message, email, phone calls, mail, push notifications, or messages on other communication platforms) to provide information like travel booking confirmations and updates, for marketing purposes, or for other purposes as described in this Privacy Statement
· Market our products and services, optimize such marketing to be more relevant to you, and measure and analyze the effectiveness of our marketing and promotions
· Administer promotions like contests, sweepstakes, and similar giveaways
Other Business Purposes and Compliance
· Conduct surveys, market research, and data analytics
· Maintain, improve, research, and measure the effectiveness of our sites and apps, activities,
tools, and services
· Monitor or record calls, chats, and other communications with our customer service team and other representatives, as well as platform communications between or among partners and travelers for quality control, training, dispute resolution, and as described in this Privacy Statement
· Create aggregated or otherwise anonymized or deidentified data, which we may use and disclose without restriction where permissible
· Promote security, verify identity of our customers, prevent and investigate fraud and
unauthorized activities, defend against claims and other liabilities, and manage other risks
· Comply with applicable laws, protect our and our users’ rights and interest, defend ourselves, and respond to law enforcement, other legal authorities, and requests that are part of a legal process
· Comply with applicable security and anti-terrorism, anti-bribery, customs and immigration, and other such due diligence laws and requirements
· Operate our business using lawful business purposes and as permitted by law
Lawful bases for processing:
We will collect personal information from you only (i) where the personal information is necessary to perform a contract with you (e.g., manage your booking, process payments, or create an account at your request), (ii) where the processing is in our legitimate interests and not overridden by your rights (as explained below), or (iii) where we have your consent to do so (e.g., sending you marketing communications where consent is required). In some cases, we will have a legal obligation to collect personal information from you such as where it is necessary to use your transaction history to complete our financial and tax obligations under the law.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
Certain countries and regions allow us to process personal information on the basis of legitimate interests. If we collect and use your personal information in reliance on our
legitimate interests (or the legitimate interests of any third-party), this
interest will typically be to operate or improve our platform and communicate
with you as necessary to provide our services to you, for security verification
purposes when you contact us, to respond to your queries, undertaking
marketing, or for the purposes of potentially detecting or preventing illegal
activities.
We may in some cases use automated decision-making, for example, in relation to assessing fraudulent transactions or suspicious activity on our site. As part of this processing, automated decisions may be made by putting your personal information into a system and the decision is calculated using automatic processes. If you pose a fraud risk, this may affect your ability to book on our site. You may have rights in relation to automated decision making, including the ability to request a manual decision-making process instead or contest a decision based solely on automated processing. If you want to know more about your data protection rights, please see the Your Rights and Choices section below.
Sharing of Personal Information
We share your personal information as described below and in this Privacy Statement, and as permitted by applicable law.
· Travel Tips & Picks Companies. We share your personal information within the Travel Tips & Picks companies, listed at expediagroup.com. Travel Tips & Picks companies share, access and use your personal information as described in this Privacy Statement.
· Third-party service providers. We share personal information with third-parties in connection with the delivery of services to you and the operation of our business (for example, to provide credit card processing, customer service, business analytics, and fraud prevention and compliance services, and to serve you with advertising tailored to your interests). These third-party service providers are required to protect personal information we share with them and may not use any directly identifying personal information other than to provide services we contracted them for. They are not allowed to use the personal information we share for purposes of their own direct marketing (unless you have separately consented with the third-party under the terms provided by the third-party).
· Travel suppliers. We share personal information with travel-related suppliers such as hotels, airlines, car-rental companies, insurance, vacation-rental property owners and managers, and where available, activity providers, rail, or cruise lines who fulfill your booking. Please note that travel suppliers may contact you to obtain additional information if and as required to facilitate your booking or to otherwise provide the travel or associated services.
· Business partners and offers. If we promote a program or offer a service or product in conjunction with a third-party business partner, we will share your information with that partner to assist in marketing or to provide the associated product or service. In most of those cases, the program or offer will include the name of the third-party business partner, either alone or with ours, or you will be redirected to the website of that business with notice. An example of such a business-partner relationship would be a third-party loyalty program for which you could earn points by completing a booking on our platform.
· Other Third-Parties. When you access certain features like Facebook’s “Like” button or a single sign-on that allows you to login with your social media credentials to our online services, you will share information with the third-party, like a social media company, such as the fact that you have visited or interacted with us. In the European Economic Area (EEA), Switzerland, and United Kingdom (UK) we will not load social media sharing or sign-on buttons on our website unless and until you accept our use of cookies and similar technologies. For more information, see our Cookie Statement, included below in this Privacy Statement. The third-party provider may combine this information with other information they have about you. The personal information shared will be governed by the third-party provider’s privacy policy (including any personal information we may access via the third-party provider). The third-party providers should inform you about how you can modify your privacy settings on their site.
· Legal rights and obligations. We may disclose your personal information to enforce our policies, or where we are permitted (or believe in good faith that we are required) to do so by applicable law, such as in response to a request by a law enforcement or governmental authority, in connection with actual or proposed litigation, or to protect and defend our property, people and other rights or interests. We may also share your personal information pursuant to a subpoena or other legal request, or as necessary to remit certain taxes in the course of processing payments as required by law or legal process.
· Corporate transactions. We may share your personal information in connection with a corporate transaction, such as a divestiture, merger, consolidation, assignments or asset sale, or in the unlikely event of bankruptcy. In the case of any acquisition, we will inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Statement.
Your Rights and Choices
You have certain rights and choices with respect to your personal information, as described below:
· If you have an account with us, you may change your communication preferences by either (1) logging in and updating the information in your account (not available for all Travel Tips & Picks companies) or (2) contacting us via the options provided in the Contact Us section at the bottom of this Statement.
· You can control our use of certain cookies by following the guidance in our Cookie Statement included below in this Privacy Statement.
· You can access, amend or update the accuracy of your information at any time by either logging into your account or contacting us
· If you no longer wish to receive marketing and promotional emails, you may unsubscribe by clicking the ‘unsubscribe’ link in the email. You can also log into your account to change communication settings (not available for all Travel Tips & Picks companies) or contacting us here. Please note that if you choose to unsubscribe from or opt out of marketing emails, we may still send you important transactional and account-related messages from which you will not be able to unsubscribe
· For our mobile apps, you can view and manage notifications and preferences in the settings menus of the app and of your operating system
· If we are processing your personal information on the basis of consent, you may withdraw that consent at any time by contacting us. Withdrawing your consent will not affect the lawfulness of any processing that occurred before you withdrew consent and it will not affect our processing of your personal information that is conducted in reliance on a legal basis other than consent
Certain countries and regions provide their residents with additional rights relating to personal information. These additional rights vary by country and region and may include the ability to:
· Request a copy of your personal information
· Request information about the purpose of the processing activities
· Delete your personal information
· Object to our use or disclosure of your personal information
· Restrict the processing of your personal information
· Opt-out of the sale of your personal information
· Port your personal information
· Request information about the logic involved in our automated decision-making used in our fraud prevention practices and the result of such decisions
For more information on what data subject rights may be available to you, please click here.
For questions about privacy, your rights and choices, and in order to make a request to amend or update your information, please contact us via the options provided in the Contact Us section at the bottom of this Statement.
In addition to the above rights, you may have the right to complain to a data protection authority about our collection and use of your personal information. However, we encourage you to contact us first so we can do our best to resolve your concern. You may submit your request to us using the information in the Contact Us section, below. We respond to all requests we receive from individuals wanting to exercise their personal data protection rights in accordance with applicable data protection laws.
International Data Transfer
The personal information we process may be transmitted or transferred to countries other than the country in which you reside. Those countries may have data protection laws that are different from the laws of your country.
The servers for our platform are located in the United States, and the Travel Tips & Picks companies and third-party service providers operate in many countries around the world. When we collect your personal information, we may process it in any of those countries.
We have taken appropriate steps and put safeguards in place to help ensure that your personal information remains protected in accordance with this Privacy Statement. For example, any data transfers between our group companies are governed by our intragroup agreements which incorporate strict data transfer terms (including the European Commission's Standard Contractual Clauses, for transfers from the EEA) and require all group companies to protect the personal information they process in accordance with applicable data protection law. In addition, certain Travel Tips & Picks U.S. affiliates have certified with the EU-U.S. and Swiss-U.S. Privacy Shield, as explained below in the "Privacy Shield" section.
We also require that third-party service providers to whom a data transfer is made has appropriate safeguards in place to protect your personal information, in compliance with applicable data protection law. The particular measures used will depend on the service provider, and our agreements with them may include European Commission approved Standard Contractual Clauses, the service provider's certification under the EU-U.S. and/or Swiss-U.S. Privacy Shield certification, or reliance on the service provider's Binding Corporate Rules, as defined by the European Commission.
Privacy Shield
Certain Travel Tips & Picks U.S. affiliates have certified to the EU-U.S. and Swiss-U.S. Privacy Shield frameworks and that we adhere to the Privacy Shield Principles of Notice, Choice, accountability for Onward Transfers, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement, and Liability for personal information from the EU, Switzerland, and the United Kingdom. Such Travel Tips & Picks U.S. affiliates will continue to adhere to the Privacy Shield frameworks and Principles even though the CJEU determined in July 2020 that the EU-U.S. Privacy Shield framework is no longer an adequate transfer mechanism for the transfer of EU personal information to the U.S. In addition, Travel Tips & Picks maintains intra-group Standard Contractual Clauses where applicable to cover the transfer of EU personal information to the U.S. Our certifications can be found here. For more information about the Privacy Shield principles, please visit: www.privacyshield.gov. For more on our adherence to the Privacy Shield Frameworks, please see information posted here.
APEC Cross Border Privacy Rules System Participation
Travel Tips & Picks' privacy practices, described in this Privacy Statement, comply with the APEC Cross Border Privacy Rules System. The APEC CBPR system provides a framework for organizations to ensure protection of personal information transferred among participating APEC economies. More information about the APEC framework can be found here.
Click here to view our certification status.
Security
We want you to feel confident about using our platform and all associated tools and services, and we are committed to taking appropriate steps to protect the information we collect. While no company can guarantee absolute security, we do take reasonable steps to implement appropriate physical, technical, and organizational measures to protect the personal information that we collect and process.
Record Retention
We will retain your personal information in accordance with all applicable laws, for as long as it may be relevant to fulfill the purposes set forth in this Privacy Statement, unless a longer retention period is required or permitted by law. We will deidentify, aggregate, or otherwise anonymize your personal information if we intend to use it for analytical purposes or trend analysis over longer periods of time.
The criteria we use to determine our retention periods include:
· The duration of our relationship with you, including any open accounts you may have with Travel Tips & Picks companies, or recent bookings or other transactions you have made on our
platform
· Whether we have a legal obligation related to your personal information, such as laws requiring us to keep records of your transactions with us
· Whether there are any current and relevant legal obligations affecting how long we will keep your personal information, including contractual obligations, litigation holds, statutes of limitations, and regulatory investigations
Cookie Statement
Types of cookies and similar technologies
Cookies
Cookies are small pieces of text sent as files to your computer or mobile device when you visit most websites. Cookies may be delivered by us (first party cookies) or delivered by a third-party partner or supplier (third-party cookies). Cookies are either session cookies or persistent cookies. Session cookies enable sites to recognize and link the actions of a user during a browsing session and expire at the end of each session. Persistent cookies help us recognize you as an existing user and these cookies are stored on your system or device until they expire, although you can delete them before the expiration date.
Other similar technologies
· Web beacons, gifs, and clear gifs are tiny graphics, each with a unique identifier that are embedded invisibly on sites and in emails. Web beacons allow us to know if a certain page was visited or if ad banners on our sites and other sites are effective. We also use web beacons in our HTML-based emails to let us know whether our emails have been opened by recipients, which helps us to gauge the effectiveness of certain communications, promotions, and marketing campaigns.
· Proximity based beacons send one-way signals over very short distances, to communicate with associated mobile apps installed on your phone. They can notify you, for example, about experiences related to your trip and can alert you to related deals or promotions. Beacons communicate with your device only when you are in close proximity and only if you have given consent within the relevant mobile application.
· Pixels are small objects embedded into a web page that are not visible to the user. We use pixels to deliver cookies to your computer, facilitate the log-in process, monitor the activity on our sites, and deliver online advertising.
· Tags are small pieces of HTML code that tell your browser to request certain content
generated by an ad server. We use tags to show you relevant advertising and promotions.
· Scripts are pieces of JavaScript code that launch automatically when certain webpages load, to determine whether users view associated advertisements.
· Local Storage Objects, such as HTML 5, are used to store content and preferences. Third-parties with whom we partner to provide certain features on our site to display advertising based upon your web browsing activity use Local Storage Objects to collect and store information.
All of the technologies described above will be collectively referred to in this Cookie Statement as “cookies”.
Travel Tips & Pick’s use of cookies
At Travel Tips & Picks, we use cookies for a number of reasons, including to:
· Help us improve your experience when visiting our sites
· Fulfill transactions and ensure our sites perform as intended
· Remember your preferences, such as language, region, or currency
· Provide you with relevant advertising and analyze performance of the ads
· Enable you to return to previous travel searches
· Identify errors on our sites
· Help with data protection and potentially detect and investigate malicious or
fraudulent activity
· Help us understand traffic to our site, including time and date of the visit, time and date of the last visit, and other information
· Analyze how well our sites are performing
Types of information collected by cookies
The types of information that we collect through cookies include:
· IP address
· Device ID
· Viewed pages
· Browser type
· Browsing information
· Operating system
· Internet Service Provider
· Whether you have responded to, or interacted with, an advertisement
· Referring or referred links or URLs
· Features used and activities engaged in on our sites and in our apps
See the Categories of Personal Information We Collect section above for more information on what types of information are collected automatically.
Types and functions of cookies
Essential Cookies
Certain cookies are required or “essential” for our sites to function as intended. Essential cookies are necessary for you to navigate our site and use certain features like logging in to your account and managing your bookings. These cookies are also used to remember security settings that allow access to particular content. Lastly, we use essential cookies to collect information on which web pages visitors go to most, so we can improve our online services. You are not able to opt out of essential cookies.
Other Types of Cookies
We also use other types of cookies to make our site engaging and useful to you:
· Functional Cookies. We want to make sure when you visit our site, your preferences (such as your preferred language), settings, and previous searches are remembered. Functional cookies enhance your experience on any Travel Tips & Picks company’s site.
· Analytics Cookies. We use analytics cookies to:
Understand our site’s performance and how it is used, including the number of visitors, how long you stay on the site, and which parts of the site you visit. We can see details about how visitors interacted with the site, like the number of clicks visitors made on a given page, their mouse movements and scrolling activity, the search words visitors used, and the text visitors enter into various fields
· Test different designs and features for our site
· Monitor how our visitors reach our sites
· Determine effectiveness of our advertising
· Improve our services, including your experience on our site
For analytics, our third-party service providers may use cookies to perform their services and may combine the information that they collect about you on our sites with other information that they have collected. For example, we use Google analytics cookies to monitor the performance of our sites. Our ability to use and share information collected by Google Analytics about your visit to our sites is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. This Cookie Statement does not cover such third-parties’ use of your information.
Some analytics cookies can perform tasks essential and/or functional to online services like enabling site improvements and testing changes on a site.
· Advertising Cookies. Travel Tips & Picks and our third-party advertising partners may use advertising cookies to show you advertisements both on and off our sites that are based on your interests. We may allow third-parties to collect information about your online activities through cookies to perform their services and may combine the information that they collect about you on our sites with other information that they have collected. These third-parties include business partners who collect information when you view or interact with one of (1) their advertisements on our sites or (2) our advertising or booking information on their sites and advertising networks, which collect information about your interests when you view or interact with one of the advertisements or tracking mechanisms they place on many different sites on the Internet. Our partners may make assumptions about your interests, characteristics, or preferences and add you to groups based on those assumptions in order to show you tailored advertisements. Travel Tips & Picks does not have access to the cookies these third-parties may use to collect information about your interests, and the information practices of these third-parties are not covered by this Cookie Statement, part of our Privacy Statement. Some of these companies are members of the Network Advertising Initiative, which offers a single location to opt out of ad targeting from member companies. To learn more, please click here and here.
Your information choices
You can choose not to receive tailored online advertising on this site and other sites and learn more about opting out of having your information used for tailored advertising purposes by accessing one of the following resources:
• For EEA, Switzerland, and UK: http://www.youronlinechoices.eu/
• For Canada: http://youradchoices.ca/choices/
• For U.S. and rest of world:
-http://www.aboutads.info/choices/
-http://optout.networkadvertising.org/
Note that if you choose not to receive tailored ads, you will still see online advertisements, but they will be general and less relevant to you.
How can you manage your cookies?
You can set or amend your web browser controls to accept or refuse cookies whenever you like, but please remember if you do choose to reject cookies, your access to some of the functionality and areas of our site may be restricted.
Do-Not-Track Signals and Similar Mechanisms.
Some web browsers may transmit "do-not-track" signals to sites with which the browser communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether users are even aware of them. Participants in the leading Internet standards-setting organization that is addressing this issue are in the process of determining what, if anything, sites should do when they receive such signals. We currently do not take action in response to these signals. If and when a final standard is established and accepted, we will reassess our sites’ responses to these signals and make appropriate updates to this Cookie Statement.
Contact Us
If you have any questions or concerns about our use of your personal information, or wish to inquire about our personal handling practices, please contact us via the Privacy Section found on our Customer Services Portal here. For a list of the Travel Tips & Picks companies, click here.
For more information about the data controller and/or Representative for personal information we process, please click here.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Updates to Statement
We may update this Statement in response to changing laws or technical or business developments. If we propose to make any material changes, we will notify you by means of a notice on this page. You can see when this Privacy Statement was last updated by checking the last updated date displayed at the top of this Statement.
- Content Guidelines
- Introduction
We reserve the right to remove any content contributed to a Travel Tips & Picks website by members, travelers or any other user of the website (each a “user”) which does not meet the following guidelines. Reviews, review responses, forum posts and any other content submitted by a user (collectively the “contributed content”) are the subjective opinions of the user who posted the content (the “user” or “publisher”). Such content is not the opinion of Travel Tips & Picks and is not endorsed by us.
While we encourage all users to post only information that is truthful and accurate, Travel Tips & Picks is not a fact finder and cannot be put in a position to determine the legitimacy of contributed content. All users should know that their contributed content could subject them to misrepresentation or defamation claims, which Travel Tips & Picks will not moderate or arbitrate.
Content Guidelines
Contributed content must adhere to the (including, but not limited to property listings, reviews and responses) Terms and Conditions of the Travel Tips & Picks website in which such contributed content is posted on as well as the following guidelines:
A review must be submitted within one year of the date of stay.
Users who post content must have all legal rights to post the content.
The content must be directly related to its purpose. Examples include:
Property listing descriptions must relate to the property.
Property listings should not direct travelers to third-party websites.
Reviews of a property must focus on either the traveler’s experience renting the property from the member or the member’s experience renting the property to the traveler.
Reviews and responses should not disclose the physical location of the property.
As all members have the ability to change or negotiate the rate accepted for a property, reviews and responses should not disclose the actual rates charged by the member.
Users cannot post a review or response for the direct purpose of forcing the other party to pay or return funds as that is not beneficial to the community as a whole.
Eligibility Guidelines
To submit a review, a traveler or member must meet the following requirements:
The traveler or member must be able to provide satisfactory evidence of the stay. Satisfactory evidence includes:
Possessing a receipt of property access information from Travel Tips & Picks Website;
Payment made in accordance with the rental agreement whereby the traveler arrived and had to stay at an alternative property due to unforeseen circumstances.
Members may not review a property that he or she owns or manages and travelers may not review themselves.
All users submitting a review must also be able to validate his or her identity or email upon submission.
Additional Information
Travel Tips & Picks Customer support is unable to edit reviews on a user’s behalf. A user may contact Customer Support to remove their published review.
In the event of legal action pertaining to contributed content, we will remove the relevant contributed content only upon receipt of a final Court Order demanding removal.
- About Travel Tips & Picks Marketplace Standards
- About Travel Tips & Picks Marketplace Standards
Travel Tips & Picks’s Marketplace Standards are best practices for providing guests with a simple, secure, and consistent booking experience. By following these standards, not only will you provide a great booking experience for your guests, but you will also benefit from improved listing visibility.
Breaching our Marketplace Standards is a violation of our Terms and Conditions. These standards are intended to minimize risk and provide the best experience possible for you and your guests. Should any of these be violated, your listing is subject to the following:
Reduced visibility to guests
Penalties that include, but are not limited to, removing or disabling your ability to receive inquiries, demotion or removal from search results, or removal from the listing site altogether without any refund.
Marketplace Standards
All bookings must be processed through Travel Tips & Picks marketplace. Listing content that attempts to direct guests to book outside our checkout flow isn’t permitted. This includes, but is not limited to, language containing URLs, phone numbers, email addresses, and physical addresses.
You must accept a material number of booking requests. While we understand that not all booking requests are desirable for your property, you should accept a material number of requests.
You must accommodate guests with service animals. All property owners and managers with properties located in the United States and US Territories are required to accommodate guests who require the use of a service animal.
You can’t cancel a material number of confirmed reservations. Cancelling a confirmed reservation can result in lost time and money and result in an overall disappointing experience for guests.
Your calendar should always be kept accurate. This saves:
potential guests submitting booking requests for unavailable dates
having to respond to availability requests
You can’t use one listing to drive bookings for multiple unlisted properties.
Fee guidelines
Here’s our guide to rates and fees best practices:
Rates and fees must be honest and transparent.
Rates on our marketplace should be competitive with other marketplaces.
The total amount of mandatory fees should not exceed the nightly rate amount.
Note: This will be evaluated on a per booking basis.
Any mandatory fees must be included in the price breakdown.
All stay-collected fees, such as electricity usage, linens and towels, can only be collected directly by a host if a guest is made aware prior to booking.
For partners who manage their properties through the Travel Tips & Picks dashboard, stay-collected fees must be clearly detailed in the listing description.
For partners who manage their properties via software, fees must be included in the price breakdown before a booking is made.
- About Listing Types
- Booking agents select a Listing Type on the About Listing tab of the listing. Listing types help better characterize the type of listing guests may expect when booking.
Listing Types:
Aparthotel
Apartment
Condominium
Vacation Home=
House
Cabin
Cottage
Villa
Guest House
Guest Suite
- Benefits of Listing Your Property with Travel Tips & Picks
- When listing your property with Travel Tips & Picks you provide wide exposure to qualified guests. Travel Tips & Picks provide the following features in managing your listing sand guests:
- Listing description, photos and amenities.
- Ability to have your listing appear under popular destinations, experiebces and activities.
- Custom pricing with automatially generated discounts based on the pricing values you provide
- Create "Special Picks" for certain dates and pricing to be featured on the Top Picks page.
- Create "Tips" to provide guests with area or listing advice on how to best enjoy the area wherte they will be staying.
- Sync your calendar with other listing services like Airbnb and VRBO to avoid double booking.
- Secure payments and distribution.
- Message potential guests through text messages or emails.
- About Tip Types
- Activities - Notable activity visitors to the area may like to do.
Shopping - Where visitors may like to go to shop.
Restaurants - Area restaurants for visitors.
Grocery Stores - Area grocery stores
Area Tips - General information for visitors to the area that they may find useful and make their stay more fulfilling.
Area Events - An event in the area visitors may be interested in.
Fueling Stations - Places for visitors to get gas.
Transportation Tips - Tips on gettting to / from area locations.
- Resource Center
- Visit the Travel Tips & Picks Resource Center and search our extensive knowledge base so that you may make the most out of our website.
Click here to visit the Travel Tips & Picks Resource Center.